Store Locations:Build a Sofa
SAN FRANCISCO264 9th Street
San Francisco, CA 94103

Call Us at: 415-553-6142
DALLAS 4501 Alpha Road
Dallas, Texas 75244

Call Us at: 972-386-7632
HOUSTON 3105 Fondren Road
Houston, Texas 77063

713-783-SOFA (7632)
AUSTIN 7795 Burnet Road
Austin, Texas 78757

Call Us at: 972-386-7632
OPENING AUGUST 2010!!!
Home / FAQs

FAQs

What is the construction of the sofas?

Our sofas are made with only kiln dried solid woods. We use no particle board or plywood. Joints are blocked, screwed and glued. Springs are 8 gauge steel sinuous springs and run front to back. The springs are clipped with a moveable connector into the Alder Wood framing. The springs are tied together for durability and stability. Our sofa frames are guaranteed to be free from defects for the life of the sofa.

How much do your products cost?

Our full sized sofas normally cost either $1195 and $1295. There are a few models which are more expensive because they are extra large (often over 100"), or they have down seats or slipcovers included in the price. Prices drop usually $100 between Sofas and Condo Sofas, and again $100 when you go to a Love Seat. So if a model is $1295 for the Sofa, the Condo Sofa will be $1195 and the Love Seat $1095. Chairs and ottomans are much less expensive.

Sectionals are priced by the piece. So if you get a Sectional that is basically a sofa with a love seat, it will be priced as a sofa and love seat in that particular model. Our average sectional is between $2100 & $2300 for 2 pieces.

Which changes are FREE?

We make many changes to our sofas that do not cost extra. Generally they are changes that do not result in a different sized piece. For example, removing piping, removing buttons (tufting), changing the number of seat or back cushions, and adding an additional fabric choice to the base fabric (like accent side pillows). You will be able to choose from 8 wood colors for legs and bases. There are many more changes that we can do for free, so dream up what you need, and we will work it out.

Which changes cost extra?

If we make a change to a dimension of the sofa, there is a $200 charge. If we are making multiple changes, it is still $200 per change. If we are making something significantly larger, it will be more than $200 (for example, if we make a sofa an extra 10" long, it is more than $200...). Ask your sales associate on ways to effect changes in a cost effective way. Remember that all models come in sizes from chair to sofa, and there is only about an 8" increment between the sizes. Often people can get by with just choosing a different size. Changing the style of the wood base, or adding a skirt will incur a small charge. Adding a pull out bed is $295-395 depending the type of pull out bed used.

Can I put a pull out bed in a sectional?

Yes! And it is a great addition. We can fit a full or queen bed in even the smallest of sectionals. Our design staff will help you work it out. You can also use a bench seat cushion on the sectional and the adult guests can sleep in the pull out and the child can sleep on the bench cushion by their side.

Are upgrade fabrics more durable or better quality?

In general, upgrade fabrics are more expensive only because they cost more from our supplying mills. You will find that many upgrade fabrics have many different colors of threads and are in many ways like a tapestry. They are not more durable than regular grade fabrics (in reality the opposite is true because most micro fiber fabrics are regular grade). Upgrade fabrics may add between 25-60% to the cost of the sofa, most are 25-35% more. Upgrade fabrics tend to be produced for shorter periods of time than the regular grade fabrics, so they may not be available in year or two if you want to add another piece. If you use an upgrade fabric just for your side pillows the additional price is minimal.

What is a condo sofa? What is a chair ˝?

A condo sofa is a size between a regular sofa and a loveseat. They generally have a seating area of 60" between the arms (a sofa is about 68-70" between the arms).

A chair ˝ is about 32" between the arms, while a regular chair is about 24". That 8" gives you enough room for two normal size people to snuggle in the chair. We can always add additional inches to the seating width of any chair or chair ˝ to make it the perfect size for you.

How much more is leather?

Leather runs about 3 times the cost of a regular grade fabric. We use only U.S. produced top grain leather and we carry about 10 colors. We have over 70 choices of faux leather to choose from which are charged like a regular grade fabric. If you want to use real leather on seats, and have a fabric frame, we only charge the leather for the percentage of the sofa that it is used on.

Do the different densities of cushions wear differently?

No. All of our high density cushions are guaranteed for the same amount of time. You should pick the density that you like based on comfort. Picking firm will not make it last longer.

Do long bench seats wear better or worse than individual seats?

There are some differences in feel on our seat cushions if you pick the bench over the more chopped up individual seats. The Bench cushion (one long seat that covers the entire sofa) may feel a little firmer than the individual cushions (2 or three smaller seat cushions on one sofa) because you don't have the breaks between the seats. The foam tends to be less supportive near the edge of a cushion (falling into the crack...). The down side to a long cushion is it is more expensive to replace if there is damage from say a child or animal than a smaller cushion. The up side to a bench is nobody ever gets a crack and they are great for napping!

What are the options for Down & Feather?

We have down wrap cushions available for all models in three firmnesses. It is a high density poly urethane seat cushion that is wrapped completely around in a down & feather quilted wrap. This keeps the down from shifting around, and the foam core gives some added support. These come in Soft, Medium and Firm.

Back cushions can be stuffed with down as well. Most people find that the back cushions feel about the same as our Poly Cloud Polyester filling and there is less settling with the Poly. Also, some people feel the cost of down back cushions (around $100/cushion) don't warrant the change in the back cushions. Seat cushions can make a huge difference on a piece and the total cost is around $100 per seat (chairs are counted as 1 seat, love seats are 2, sofas are 3). So the smaller the piece the less it costs to use.

How long does it take to complete my custom order?

We quote 4 weeks. Generally we complete orders within 3 weeks. The only issue that will slow an order is if we can not readily source the fabric from the mill. This is usually only an issue on upgrade fabrics, and then only rarely. Regular grade fabrics are almost always in stock. If you are in a super rush for your sofa, let us know and we will "HOT" rush your order at no additional charge (although we can not guarantee it will be there sooner than the standard time, but we will sure try!).

How can I order something that I haven't sat in?

We have over 60 models on our showroom floor. Usually we can find a model that is very similar and you can get an idea of the feel of your selected model. We show all of our best selling models so usually it is not a problem. However, if you decide to pick a model on that is not on the floor, it is at your discretion and our custom made pieces are not returnable

Can you take my old sofa away?

Our delivery staff is allowed to contract separately with you to remove your old sofa. It is something that can be arranged directly with them. Just let the design staff know you need that service and they will set it up for you. The sofas are taken to the local land fill as most charities no longer except donations of sofas, so try to find a home for it first on "Craigslist" or with friends.

How much is delivery?

Delivery is a flat $75 charge within 30 miles of our showrooms, a price much lower than most furniture companies charge. Prices for distances greater than 30 miles will be quoted by the showroom staff. We my use our in house delivery, or opt to have it sent by a trucking company. Either way, we work hard to get your order to you in a cost effective fashion! You'll find our delivery service is "White Glove" and includes placement of the sofas and removal of packaging. It does not include removal of your old sofa, or moving of other furniture to different areas of the house.

What are your hours?

HOURS:
San Francisco:  11am-6pm 7 days a week!
Dallas: 11am-6pm 7 days a week
(extended Saturday Hours are 10am-7pm)

If I have questions, what is the best way to communicate?

Call either store directly at the phone numbers listed during store hours. You can also Email us info@buildasofa.com!

What can you change on your sofas?

We can change about anything on our sofas. We can change any dimension (seat height, back height, length, depth, anything!). We can lower an arm height or recess it behind the seat cushion. The number of seat and back cushions can be changed from what you see in the photos. There are 8 choices for leg and base colors. In short, you can do about anything you can dream up.

 

 
 

San Francisco Hours:

Call Us at: 415-553-6142
11am-6pm 7 Days A Week
Free Parking in our Private Lot
( Click to See Map & Free Parking Info )

Dallas Hours:

Call Us at: 972-386-7632
972-FUN-SOFA
11am-6pm 7 days a week
(extended Saturday Hours are 10am-7pm)
( Click to See Map & Free Parking Info )

Houston Hours:

Call Us at: 713-783-SOFA (7632)
11am-6pm 7 Days A Week

( Click to See Map & Free Parking Info )

Austin Hours:

Call Us at: 972-386-7632
11am-6pm 7 Days A Week

( Click to See Map & Free Parking Info )

OPENING AUGUST 2010!!!